Side Mirror: The Curse of Knowledge

In this Side Mirror, I explore a blind spot that affects all of us. It’s something that slowly creeps in as we gain experience, and it quietly widens the gap between what we think our people understand and what they actually do.

I’ll share a couple of recent examples — one from a global organisation trying to gather insight, and another from a leader who chose a more hands-on approach — plus a slightly embarrassing personal story from  early in my automotive career.

All of them highlight the same human tendency… one that reduces Clarity, Capability, Culture and Purpose without us even noticing.

About Andy

I’m a business leader, coach, and the creator of the Fulfilling Performance framework—a simple, practical way to help leaders cut through silos, get people pulling in the same direction, and build ownership and accountability, so organisations perform better and their people thrive.

Over the past 25+ years, I’ve led and developed businesses including Alphabet UK, BMW Financial Services in the UK, Singapore, and New Zealand, and Tesla Financial Services UK. Alongside this, I’ve coached individuals and delivered leadership programmes in 17 countries across Asia, Europe, and North America.

In 2016, I founded Aquilae (The Fulfilling Performance Company) to support CEOs and senior leaders in the mobility sector and beyond. Through workshops, peer mentoring, and coaching, we help reduce the unseen friction that drags on performance — and create teams where people deliver, grow, and work constructively together.

I’m also the host of CAREER-VIEW MIRROR, where I share the life and career journeys of key players in the automotive and mobility world to surface insights leaders can apply in their own context.

Learn more about Fulfilling Performance

Check out Release the Handbrake! The Fulfilling Performance Hub

Connect with Andy

LinkedIn: Andy Follows
Email: cvm@aquilae.co.uk

Join a peer mentoring team: Aquilae Academy

Thank you to our sponsors:

ASKE Consulting
Email: hello@askeconsulting.co.uk

Aquilae
Email: cvm@aquilae.co.uk

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Episode recorded on 15 November, 2025.